Most printer users have encountered the state of printer offline, and cause unable to print, how to solve the printer display offline state? Let's take a look at the reasons for the printer offline state and how to solve the printer offline failure.

Cause analysis of printer offline failure:

1. If the printer is offline on the computer, please check whether the printer port is open and whether the port on the computer is open, and it is possible to replace the latest print driver
2. If it is a network printer, the ping printer address to ensure that the network is connected

3. Ask if anyone has changed the printer Settings. Some printers have the first item of turning on and offline

4. It is also possible to print the components badly

5. Double-click the printer icon to cancel "Offline use printer"

6, if you use your own computer is ok, to other computers can not, there may be a firewall on the router

Printer offline fault solution:

Step 1: Check the printer indicator light
Make sure that the printer is powered on and that the printer is ready for standby.

Step 2: Clear the print task

The task that cannot be printed due to the print background service program processing failure will stay in the print task list, causing the print queue to jam and be unable to print normally. The printer status is displayed as "offline", which needs to clear the blocked print task.

Refer to the method for clearing the print task:

Clear an incomplete print job

Step 3: Check the status of the printer

Connect the printer USB cable to the computer and power on the printer. 

Click Start, Printer and Fax, respectively. In the Printer and fax window, find the icon for the printer.

In the Printer and Fax window, right-click on the printer icon that you use, and select the Use an Online Printer menu item.

Note: With the Use Online Printer menu item selected, the printer status changes from Offline to Ready.

In the Printer and Fax window, the printer icon displays the correct status after completing the setup.

Note: Correct printer status: Document is 0 and Status is Ready.

At this point, the printer can be used normally.

What happens to take the printer offline

After the document was sent to the printer, the printer did not move, and the printer still had the light on, but the printer did not have some reactions, and there was no similar prompt on the computer like a document was sent successfully or started to print. This means that the printer doesn't work offline. Click on the foot icon to see the state of the printer, so, how to do the printer display offline? How to remove the printer's offline state?
Solution of the printer offline

Step 1: The printer icon in the lower right corner of the taskbar will not disappear, but there is no red exclamation mark display. The mouse put on the prompt "a document to be printed for the reason".

Step 2: Double-click the printer icon in the taskbar, open the printer task window, and find that the title bar shows "Offline use printer" (some only two words "offline").

Step 3: You can click the Printer menu in the Print Task window and choose Use Printer Offline.

Step 4: Because sometimes you accidentally point to this menu command. If not, go to the top of the printer to check whether the next network connection or USB cable connection is stable, and try again. At the same time, also check your computer network or USB connection is normal.

Step 5: What if the printer shows it offline? Or reboot the printer and try it. 

Step 6: If not, try to clean up all the printer tasks. Because the print background service program fails to print the task, it will stay in the print task list and will not automatically disappear, resulting in the printing queue blockage, and the printer displays the "offline" state. Cancel all documents can clean out the list of remaining print tasks.

Step 7: If it fails, you need to restart the print service.

The above is the answer to how the printer display offline, how to remove the printer offline state, if still not, please try to restart the computer, and then print or repeat the above operation.