Privacy Policy

JOHOPE values the privacy of our users and privacy is your important right. We may collect and use your information when you use our services. Through this Privacy Policy, we hope to explain how we collect, use, store, and share this information and how we access, update, control, and protect it when we use our services.

 

Information we may collect

The following information about you may be collected, stored, and used when we provide services. If you do not provide relevant information, you may not be able to register as a user or enjoy some of the services we offer, or you may not be able to achieve the desired service results.

The information includes your Name, Email, WhatsApp, Company Name, Street Address, Post Code, City, Country, Telephone Number, Password, and so on. We collect this information in several different ways; to begin with, we use cookies that are needed to compile and aggregate non-personally identifiable information about the visitors to our website. Personally identifiable information consists of information that is unique to you, such as credit card numbers and bank account numbers. The information is unique to you.

 

How do we collect your information?

The majority of personal information we receive comes to us voluntarily from our users in the course of using our services, such as when visiting our website, communicating with us, or in the ordering process.

Personal information you provide to us: You are free to choose which information you want to provide to us or if you want to provide us with information at all. However, some information, such as your shipping address, payment information, and product order information is necessary for the performance of our contractual obligations. Without providing this information, you will not be able to order Services from us.

Personal information collected via technology: As you use our websites, we may collect passive information through the use of cookies.

Personal information we receive from others: We may receive personal information about users from third parties such as web analytics vendors, social media sites, law enforcement agencies, providers of denied party screening, and marketing consultants. We receive information on the purchases of shared customers with JOHOPE for marketing purposes.

 

The use of information

We may use the information collected during the process of providing services to you for the following purposes:

 

How to protect your personal information?

Customers are responsible for their own username and password safety and security on JOHOPE. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites.

JOHOPE always aims to deliver the highest level of service and security to our customers. We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage. All personal information we collect will be stored on our secure servers. All electronic transactions entered into via our website will be protected by SSL encryption technology. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

 

Security of your information

Customers must protect their own passwords and user safety and security on our site. We highly recommend that passwords be changed frequently and that a combination of numbers and letters be used. Please do not use the same login details (email and password) as other websites.

We take commercially reasonable steps to protect data, particularly financial information, transmitted through the Web Site. We use a variety of security technologies to protect a user’s Identifiable Information, including secure servers, firewalls, and encryption of credit card information. Unfortunately, there is always a potential risk in sending information through any channel or retaining information on any storage device, and we cannot guarantee the security of any information you transmit over the Internet, including using the website.

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. To protect our customers online we use the latest in encryption technology, and all employees that we hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities.